Product Specific Terms

The Cisco End User License Agreement covers your access and use of the Software or Cloud Services together with any Product Specific Terms, if listed below.

Cloud Services - Offer Descriptions

Offer Family   Offer Description Doc
AppDynamics AppDynamics Product Description PDF - 218 KB
AppDynamics Cloud Native Application Observability Product Description PDF - 143 KB
AppDynamics/ThousandEyes (FSO) Full Stack Observability (FSO) Platform Product Description PDF - 154 KB
AppDynamics/ThousandEyes (FSO) Full Stack Observability (FSO) Product Description PDF - 246 KB
Cisco+ Cisco+ Hybrid Cloud PDF - 210 KB
Cisco+ Cisco+ Secure Connect
PDF - 197 KB
Cisco Cloud and Systems Management Cisco Crosswork Cloud PDF - 175 KB
Cisco Cloud Security Secure Email PDF - 206 KB
Cisco Cloud Security Cisco Cloudlock PDF - 193 KB
Cisco Cloud Security Cisco Defense Orchestrator PDF - 170 KB
Cisco Cloud Security Cisco Kenna VM, Kenna.AppSec, Kenna.VI+ PDF  - 166 KB
Cisco Cloud Security Cisco Secure Access PDF - 186 KB
Cisco Cloud Security Cisco Secure Cloud Insights
PDF - 176 KB
Cisco Cloud Security Cisco Secure Managed Remote Access
PDF - 212 KB
Cisco Cloud Security Cisco SecureX PDF - 118 KB
Cisco Cloud Security Cisco Security Analytics and Logging PDF - 166 KB
Cisco Cloud Security Cisco Security Awareness PDF - 178 KB
Cisco Cloud Security Cisco Security Management Platform PaaS Service PDF - 188 KB
Cisco Cloud Security Cisco Stealthwatch Cloud PDF - 157 KB
Cisco Cloud Security Cisco Umbrella PDF - 234 KB
Cisco Cloud Security Secure Endpoint (formerly "AMP, Threat Grid and Clarity") PDF - 215KB
Cisco Cloud Security Secure Malware Analytics PDF - 199 KB
Cisco Cloud Security XDR Product Description  PDF - 158 KB
Cisco IOT Cisco Edge Intelligence PDF - 225 KB
Cisco IOT Cisco IOT Operations Dashboard PDF - 220 KB
Cisco Meraki Cloud Networking Cisco Meraki Cloud Networking PDF - 206 KB
Cisco Network Security Cisco Multi-Cloud Defense Product Description  PDF - 180 KB
Cisco Network Security Valtix Cloud Network Security Platform PDF - 123 KB
Cisco Webex Cisco Collaboration Flex Plan PDF - 217 KB
Cisco Webex Cisco Webex   PDF - 230 KB
Cisco Webex Cisco Webex Wholesale PDF - 174 KB
Cisco Webex Webex Connect PDF - 316 KB
Cisco Webex Webex Events   PDF - 230 KB
Cisco Webex Cisco Webex Named Device Subscription PDF - 170 KB
Cisco Webex Cisco Webex Video Integration for Microsoft Teams  PDF - 184 KB
Cisco Webex Vidcast PDF - 173 KB
Cisco Webex Webex for Defense PDF - 240 KB
Cisco Webex Webex Assist PDF - 337 KB
Cisco Webex Webex Campaign PDF - 335 KB
Cisco Webex Webex Notify PDF - 333 KB
Contact Center Cisco Collaboration Flex Plan Contact Center PDF - 159 KB
Contact Center Cisco Webex Experience Management  PDF - 166 KB
Contact Center Cisco Webex Contact Center – Agency PDF - 211 KB
Data Center Cisco Intersight PDF - 171 KB
Duo   Duo PDF - 186 KB
Emerging Technology & Incubations (ET&I) Cisco Secure Application Cloud PDF - 159 KB
Emerging Technology & Incubations (ET&I) Cisco Panoptica   PDF - 171 KB
Emerging Technology & Incubations (ET&I) Cisco Calisti PDF - 171 KB
Enterprise Networking Catalyst 8000V Permanent License Reservation (PLR) PDF - 165 KB
Enterprise Networking Cisco Spaces PDF - 168 KB
Enterprise Networking Cisco SD-WAN PDF - 223 KB
Enterprise Networking Cloud-delivered Cisco SD-WAN PDF - 193 KB
Enterprise Networking Digital Networking Architecture Center (DNAC) PDF - 166 KB
Security Cisco Secure Workload as a Service PDF - 197 KB
ThousandEyes ThousandEyes Cloud Service Product Description PDF - 177 KB

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Software - Supplemental End User License Agreements

Product Family Product or Offer Doc
Cable Cisco CBR-8 Software Suite PDF - 226 KB
Cisco Modeling Labs Cisco Modeling Labs (CML) PDF - 181 KB
Cisco Video Technology TPaaS Concurrent Meetings PDF - 177 KB
Cisco Video Technology TPaaS Named User PDF - 195 KB
Cloud and Systems Management Cisco Crosswork Automation Suite PDF - 179 KB
Cloud and Systems Management Cisco Crosswork Change Automation and Health Insights PDF - 174 KB
Cloud and Systems Management Cisco Crosswork Network Controller PDF - 200 KB
Cloud and Systems Management Cisco Crosswork Optimization Engine PDF - 157 KB
Cloud and Systems Management Cisco Crosswork RON Automation Essentials PDF - 195 KB
Cloud and Systems Management Cisco Customer Experience Cloud (CX Cloud) PDF - 162 KB
Cloud and Systems Management Cisco Evolved Programmable Network Manager PDF - 193 KB
Cloud and Systems Management Cisco Managed Services Accelerator Solution PDF - 222 KB
Cloud and Systems Management Cisco Network Services Orchestrator (NSO) PDF - 196 KB
Cloud and Systems Management Cisco Partner Experience Cloud (PX Cloud) PDF - 150 KB
Cloud and Systems Management Cisco Prime Network PDF - 172 KB
Cloud and Systems Management CIsco Virtual Topography System PDF - 208 KB
Conferencing (WebEx) Cisco WebEx Meeting Server PDF - 147 KB
Customer Collaboration HCS Contact Center PDF - 177 KB
Data Center and Virtualization Cisco Network Assurance Engine PDF - 211 KB
Data Center and Virtualization Cisco Nexus Dashboard PDF - 220 KB
IOTSYS Cisco Kinetic - Edge & Fog Processing Module PDF - 159 KB
Network Automation, Routing and Mobility Software Innovation Access Subscription (SIA) PDF - 157 KB
Packet Tracer Cisco Packet Tracer PDF - 151 KB
Routers Cisco IOS XR Essentials and Advantage (Flexible Consumption Model) PDF - 204 KB
Routers Cisco Service Provider Routing Consumption Model Software Products PDF - 171 KB
Routers SONiC and Cisco Open Infrastructure Package PDF - 159 KB
Security Cisco Secure Client 
PDF - 290 KB
Security Cisco Secure Workload
PDF - 173KB
Security Cisco Security Management Platform PDF - 254 KB
Security Cisco Stealthwatch Enterprise PDF - 232 KB
WAN Orchestration Cisco WAN Automation Engine (WAE) PDF - 169 KB
Webex Cisco Webex Hardware as a Service PDF - 180 KB

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Buying Programs - Offer Descriptions

Buying Program Offer Description Doc
Enterprise Agreement 3.0 Applications Infrastructure Portfolio PDF
Enterprise Agreement 3.0 Collaboration Portfolio PDF
Enterprise Agreement 3.0 Networking Infrastructure Portfolio PDF
Enterprise Agreement 3.0 Security Portfolio PDF
Enterprise Agreement 3.0 Services Portfolio PDF

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Third Party Maintenance Services Frequently Asked Questions

This Frequently Asked Questions document was last updated in June 2020.